Updated: October 14, 2020
Visit COVID-19 Updates for a snapshot of recent changes across all college resources and information in response to COVID-19.
What's open?
Conestoga continues to offer many services and supports remotely to students, employees and the community.
For a quick list of student services and hours, please visit Student Services - Online Help, Workshops and Events.
Library Services
Library Services continues to support learning, technology, writing and research needs remotely. Library and Tech Bar support staff are available via askON chat service and Tech Chat.
Please visit Library Services for a full list of remote resources and supports.
Bookstore
The bookstore is available online with digital options for course needs.
Please visit the bookstore website for up-to-date information or email bookstore@conestogac.on.ca with questions.
Career Centre
Conestoga’s Career Centre is available to provide services in a virtual format. As part of the Employment Ontario network, the team is available to support the community with employment and career goals through phone, internet, email, Zoom meeting options and other online resources and information.
To access Career Centre services and supports, please fill out the For More Information form or email waterloocareercentre@conestogac.on.ca.
Language Instruction for Newcomers to Canada (LINC) programming
Student Career Advising
Career services are available remotely. To book an appointment online, please visit myCareer or email myCareerServices@conestogac.on.ca.
Co-op Services
Co-op advisors are available remotely through Zoom to assist with
- guidance (including document review, interview prep and LMI),
- co-op inquiries,
- work term reporting,
- reviewing assignments, and
- eConestoga.
Students can book an appointment with their advisor via myCareer (Co-op > appointments).
Medical Care Clinic
To adhere to public health guidance, college medical services will continue to provide appointments to students by phone only. For more details or appointments, please visit the Medical Care Clinic page.
Please do not come to campus for appointments or walk-in service.
Counselling and Peer Support
Counselling and peer support services are available to students remotely. For more details or for appointments, please visit myWellness.
Should you require support outside of operating hours, please connect with Good2Talk.
Student Success Advisors
Student Success Advisors are available via phone, email or Zoom online meetings to support students as they navigate college services. Use the online self-referral form to connect with a Student Success Advisor.
Accessible Learning
Accessibility Advisors are available remotely. Students already registered can contact their advisor directly.
Accessible Learning students who do not currently have access to required documentation can connect with an Accessibility Advisor and provide documentation at a later date. For new appointments or other inquiries, please contact accessibility@conestogac.on.ca.
For more information, visit Accessible Learning.
Tutoring
Tutoring and academic support services, including Learning Skills Advisors, Math Support and Peer Tutoring, are available through a variety of digital methods.
To connect and request support, please visit Academic Support Services.
Cowan Health Sciences Centre - Inter-professional Resources team
The Inter-professional Resources (IPR) team is available remotely to support all students in the School of Health & Life Sciences. In-person services offered in the Open Access Lab to facilitate learning are now offered virtually through the Remote Learning Support Centre. The IPR team is available via Zoom, Monday to Friday, between 8:00 a.m. and 4:00 p.m., for one-on-one support to
- reinforce best practice skills acquisition,
- direct students to available resources,
- provide clarity on topics that require review,
- offer suggestions for entry-to-practice examinations,
- offer advice on successful entry to clinical practice, and
- offer advice on inter-professional collaboration.
Students wishing to book an appointment can contact openaccess@conestogac.on.ca for the Zoom link and password, and provide their name, program/level and the nature of their request, as well as additional peers wishing to join. Up to four students can attend the same appointment.
Conestoga Students Inc. (CSI)
CSI is dedicated to providing student support. Virtual programming and services are available, including daily online events and wellness information.
For a full list of online services and resources, please visit CSI.
Student Engagement
Student Engagement services are offered remotely. For virtual workshops and opportunities to connect with other students, visit the Co-curricular Portal.
Connect with Student Engagement directly at studentengagement@conestogac.on.ca.
Athletics and Recreation
Virtual fitness programs will run throughout the fall 2020 term.
Visit the recreation website for more information and to register.
Student Rights and Responsibilities
The Student Rights and Responsibilities team is available remotely to consult on disruptive behaviour, procedural fairness, barriers to access and inclusion, harassment/discrimination concerns, and interpersonal disputes.
Please email SRR@conestogac.on.ca.
International Student Advising
The International Office is available to support students remotely with questions regarding admissions, immigration, permits and visas, as well as transitioning to Canada.
Please visit the International Student FAQs for more information and contact details.
IT Services
IT Services is available to help students and employees connect remotely and troubleshoot.
Please visit IT Services for a full list of resources available.
What’s closed?
All Conestoga campuses and sites are closed with limited access and on-campus services have been suspended. Only those required to be on campus for in-person teaching, learning or essential work purposes will be admitted.
This includes:
- The Student Recreation Centre: virtual fitness classes are available -- please see above
- Conestoga Career Centre locations: remote services are available -- please see above
- Library Services locations: online services are available
- Office of the Registrar: available remotely through phone or email
- Conestoga Students Inc.: in-person events and services are suspended -- remote services are available
- Counselling and peer support spaces and offices, including The Breathing Space: remote services are available
- Bookstore locations: remote services may vary
- Campus tours: connect with a recruiter or explore campuses through a virtual tour
- ONE Card offices
- Conestoga Applied Research and Innovation office
- Test Centre
- Food Services
- Printing Services (M&T)
- Intercampus mail services
- IELTS testing