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March 27, 2020 5:30 PM

Student FAQs history

A complete history of additions, removals and updates to questions on the Frequently Asked Questions: All Students page.

Update: July 10, 2020, 3:45 p.m.

Questions added:

  • I have to return to campus for classes that cannot be delivered remotely. What should I expect?
  • When I return to campus, do I need a parking permit?
  • I require short term accommodation to attend classes on campus. What are my options?

Questions updated:

  • Where can I order my books and course supplies for classes?
    • Information for fall semester added
  • I left items on campus or in my locker. When can I retrieve them?
    • Contact information added

Update: July 9, 2020, 4:00 p.m.

Questions reordered for clarity/relevance

Questions added:

  • Do all courses that are being delivered remotely in fall 2020 have a class time scheduled for a certain day and time?
  • Where can I find information about the delivery format for non-post-secondary programs for fall 2020, i.e., apprenticeship, LINC or academic upgrading?
  •  What technology do I require for remote delivery?
  • I have a field placement or co-op scheduled for fall 2020. What should I expect?

Questions removed:

  • I’m an apprentice whose intake was cancelled. When will classes resume?
    • No longer relevantI’m an apprentice currently enrolled.
  • How will my classes be delivered?
    • No longer relevant
  • When will refunds for cancelled apprenticeship intakes be issued?
    • No longer relevant

Question updated:

  • How will the fall 2020 semester be delivered?
    • Information about the academic plan added

Update: July 8, 2020, 9:45 a.m.

Question updated:

  • Is there an increase in tuition or a discount for the fall 2020 semester?
    • Information regarding ancillary fee reductions added 

Update: June 12, 2020, 10:45 a.m.

Question added:

  • Can I live in residence for the 2020-2021 academic year?

Update: June 6, 2020, 5:00 p.m.

Questions reordered for clarity/relevance

Questions added:

  • How will the fall 2020 semester be delivered?
  • Is there an increase in tuition or a discount for the fall 2020 semester?
  • When are fall semester deposits due?

Questions removed:

  • How will the spring 2020 semester be delivered?
    • Spring semester has started: information no longer relevant
  • Will I be charged ancillary fees for the spring 2020 semester?
    • Spring semester has started: information no longer relevant
  • Will there be an extension to the fees due date for the spring semester?
    • Extension period ended

Update: May 26, 2020, 3:30 p.m.

Question updated:

  • Will the June graduation ceremony take place?
    • Information about convocation frames, rings and gifts added

Update: May 18, 2020, 12:00 p.m.

Questions reordered for clarity

Questions removed:

  • Can I withdraw from my program?  
    • Question no longer relevant
  • If I withdraw, can I reapply and start again?
    • Question no longer relevant
  • Will there be a change to the start date for the spring semester?
    • Question no longer relevant
  • When will timetables be released?
    • Question no longer relevant

Questions updated:

    • I haven’t heard about my application for admission: when are offers going out?
      • Removed spring 2020 from answer; no longer relevant 
    • Where do I find information on the government’s emergency support for students?
      • Language updated and application link added
    • Is there a Student Success Week during the spring semester?
      • Link to academic dates added

Update: May 11, 2020, 1:00 p.m.

Question added:

  • Will Continuing Education courses be offered?

Questions removed:

  • Will Spring Continuing Education courses be offered?
    • Updated question - considered new question
  • Will there be any assistance offered to students who are struggling financially due to the COVID-19 situation?
    • Applications for student relief bursary closed 

Update: May 5, 2020, 12:30 p.m.

Question added:

  • Is there a Student Success Week during the spring semester?

Update: April 24, 2020, 3:30 p.m.

Question added:

  • Where can I find more information about government resources and aid?

Question removed:

  • Will there be an extension to the winter term?
    • End of the term; information not relevant anymore

Update: April 23, 2020, 3:45 p.m.

Question added:

  • Where do I find information on the government’s emergency support for students?


Update: April 23, 2020, 12:15 p.m.

Question updated:

  • Where can I order my books for spring classes?
    • Addition of link to bookstore FAQs

Update: April 20, 2020, 4:15 p.m.

Question updated:

  • When will refunds for cancelled apprenticeship intakes be issued?
    • Updated details re: method of refund payment

Update: April 17, 2020, 4:30 p.m.

Question updated:

  • When will timetables be released?
    • Information regarding program delivery/designs and how that might affect timetables

Update: April 16, 2020, 4:30 p.m.

Questions added:

  • I’m an apprentice whose intake was cancelled. When will classes resume?
  • When will refunds for cancelled apprenticeship intakes be issued?
  • I’m an apprentice currently enrolled. How will my classes be delivered?

Update: April 14, 2020, 4:30 p.m.

Question added:

  • Where can I order my books for spring classes?


Update: April 14, 2020, 11:00 a.m.

Question updated:

  • Will there be any assistance offered to students who are struggling financially due to the COVID-19 situation?

Update: April 13, 2020, 4:30 p.m.

Question added:

  • Will my GRT winter term bus pass be extended?

Question updated:

  • Will there be any assistance offered to students who are struggling financially due to the COVID-19 situation?
    • Information regarding the grocery gift card program and the COVID-19 Student Relief Bursary added

Update: April 9, 2020, 6:30 p.m.

Questions added:

  • How will the spring 2020 semester be delivered?
  • Will I be charged ancillary fees for the spring 2020 semester?
  • When will timetables be released?
  • I left items on campus or in my locker. When can I retrieve them?
  • I am finding it difficult navigating the remote learning environment. What should I do?
  • I am feeling unwell. What should I do?

Question updated:

  • Can I get a refund on my winter 2020 tuition?
    • Information about refunds to services has been added

Questions removed:

  • Will timetables be released April 13?
    • Question reworded and answer updated; considered new question
  • Will refunds for services be considered?
    • Duplicate information

Update: April 8, 2020, 1:30 p.m.

Question updated:

  • Can I withdraw from my program?
    • The deadline to withdraw/drop a course without academic penalty has been extended to April 13. It was previously listed as March 28.

Update: April 6, 2020, 8:30 a.m.

Question updated:

  • Will the June graduation ceremony take place?
    • More information added to answer. Original answer listed convocation as suspended.  

Update: March 27, 2020, 5:30 p.m.

 Question added:

  • Will there be a change to the start date for the spring term?

Question updated:

  • Will there be an extension to the fees due date for the spring term?
    • Internal fee due dates for the spring term have been adjusted to May 29, 2020

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